Our bathroom faucet, right side handle, was leaking at the base of the handle, and leaked under the sink. We couldn’t figure out the repair ourselves. Our technician, Shaun Swain, arrived on time, was professional, diagnosed the problem and explained thoroughly the solution; and he replaced the cartridge (caused the leak). He removed the faucet, so he could dry the countertop to prevent mold from forming. He also advised us to get additional cartridges from Moen directly; they guarantee their products for life and would give us free cartridges for future issues we might have with 13 year old fixtures that might have worn out cartridges. The bathroom was neat and tidy when he was finished. I also appreciated the “paper booties” over his work boots ! Thank you Shaun!!
Always professional and polite. Online and keeps you informed. I like they let you know the techs name who is coming so you know it is them. They did my maintenance on my furnace and A/C as well as flushed my tankless water heater. May not be the cheapest but you get what you pay for.I used them too in a plumbing emergency I had. Same great service and professionalism.
I love my new hot water heater and garbage disposal! Jeremy was top notch.....on time, experienced, professional, meticulous and went over everything with me. I'll recommend RUDD - and Jeremy - without reservation!👨🔧