plumbing tips Archives - Rudd Plumbing, Heating and Air

Preventing Burst Pipes in Charleston’s Occasional Freezes

Frozen pipes can be a difficult issue to manage in cold areas, but in places like Charleston, where the temperature is milder, they can still… Read More

Rudd Pros

Google Rating

4.9

Based on 1692 reviews

Rudd Plumbing Heating & Air

4.9

review us on See all reviews

s geyer

1743469756

Matt is very thorough in his work. Answered all our questions.

George Dowd

1743460567

Our tech, Dakota Carroll, showed up on time, was very professional and took the time to explain the process and the warranties. Great Employee

Michael W

1743452728

Fantastic work ! The team did an amzing job explaining the work, making sure we understood the new system, and leaving without a trace! Highly recommend!

cristy jo

1743446941

I am beyond happy and impressed! They sent out someone right away to fix a broken pipe, but I was even more impressed when they had said the schedule was full, but when I sent them a video of the pipe, they sent someone out immediately. Very fair price! Definitely was under what I was expecting. Seth also helped me with contacting someone who I could have the wall behind the pipe inspected. He went above and beyond what I expected in this situation. This is a company that values their customers, and it is obvious with the way they handled my situation. Rudd would be my very first call for any plumbing situations I have in the future.

Arlene Saluter

1743432646

Alex was professional and helpful.

Jay Duke

1743427091

Seth, our technician, was great. He was very informative and was able to handle our situation easily. He also saved us money which was greatly appreciated. We have now chosen Rudd as our "go to" HVAC/plumbing source.

Vicki Riester

1743364074

Called Rudd on Saturday to schedule service on AC, they sent a service tech on Sunday morning to assess the issue. Josh was very professional and explained the problem and options. He was very personable and made sure my questions were answered and he sent request for follow-up appointment to further discuss options and costs with an associate on Monday. I am very pleased with the quick response from Rudd and the honest assessment Josh provided.

Nina Davidson

1743361385

Josh did and outstanding job on information to inform us the issue was very well pleased with his service

James Norton

1743358907

The Rudd technician, Eric D’Argo arrived as scheduled. Before providing any recommendations, he evaluated the situation and located multiple water leaks coming from the hot water tank. Repair was possible but I preferred replacement. Mr. D’Argo was very thorough in his explanation of available options. I was already leaning towards a tankless system and after working up a couple of estimates, I settled on the tankless system. I was impressed with Mr. D’Argo’s professionalism, knowledge, and detailed explanation.

Howard Snyder

1743275388

Sean and Patrick did a wonderful job. We’re very courteous and thorough. They laid down protection on our floors and over all of our clothes in the closet prior to starting work. We couldn’t be happier.

Louise Connolly

1743221932

Alex did an excellent job getting my system teady for the upcoming season.

Jeff Artman

1743199565

The tech were extremely professional. They arrived on time and performed the maintenance quickly

bridget mcdonagh

1743191519

Bernard McFadden

1743187840

Very Professional, courteous and thorough

Linda Grimes

1743185482

Our bathroom faucet, right side handle, was leaking at the base of the handle, and leaked under the sink. We couldn’t figure out the repair ourselves. Our technician, Shaun Swain, arrived on time, was professional, diagnosed the problem and explained thoroughly the solution; and he replaced the cartridge (caused the leak). He removed the faucet, so he could dry the countertop to prevent mold from forming. He also advised us to get additional cartridges from Moen directly; they guarantee their products for life and would give us free cartridges for future issues we might have with 13 year old fixtures that might have worn out cartridges. The bathroom was neat and tidy when he was finished. I also appreciated the “paper booties” over his work boots ! Thank you Shaun!!

Dan Warren

1743101616

The guys did s excellent job.

Robin Infinger

1743099604

Errol Aboe

1743030155

Josh Hood is as good as they come.Very professional, knowledgeable, and personable. He takes the time to explain everything thoroughly, and listens to every concern we had. A REAL EXPERT. If you need any heating/cooling work done, ask for Josh.

Errol & Karen A.

Vernell Shambley

1743013372

My Rudd HVAC System lasted 34 years. I knew without any hesitation Rudd was the brand to go to. I had the pleasure of meeting Sean and Pat today for the installation.They were very professional, kind and courteous gentlemen. Along with the other team members. Sean and Pat took the time to make sure my new system was running properly and efficiently, explaining every detail, Thank you, Rudd for a great team. Looking forward to working with the company in the near future.

Sandra Bates

1743005690

Randall Bowers

1743003566

Jessie was great, very thorough and informative. I have had nothing but great service from the entire company

James Phillips

1742995903

I had an amazing experience with Rudd Plumbing. From the friendly and helpful office staff who helped me set up a quote and install, to the installer Seth McAuley who did a fantastic job installing my new water heater and answered all my questions, everything was top-notch. The entire experience was great. When I was looking for a plumber, I checked out the Google reviews, and the only negative ones I could find were people complaining about the price. But guess what? They charged me exactly what they quoted me, so there were no surprises. The cost was a bit more than I was expecting, but unfortunately, everything these days costs more. I was given an accurate quote and agreed to it.

I would highly recommend anyone in need of plumbing services and looking for quality, professional work to contact Rudd Plumbing. You won’t regret it!

Tracey Dreiss

1742952104

Alex did a great job and let me know the status of my system before he left!!!👍👍

Robert Updike

1742947781

HVAC technician, Jessie, was punctual, friendly, and patient. I appreciate his knowledge of systems.

Naomi Friedberg

1742942827

Matt Hepstall did a great job on our hvac check up. Professional and answered all our questions.

Jess

1742929426

We have hired Rudd for several home projects and we are always pleased with their professional service. They are not the cheapest in town, but I always feel like they deliver quality for the price. We are pretty DIY savvy, so I'm a tough customer to please. I'm happy with the work they've done for us so far.

Tyler Newman

1742925797

Great service

Jean O'Connor

1742837288

He did a great job very polite and I feel my air conditioner was well serviced

Miguel Martinez

1742813244

From booking the appointment to having ALEX, the service technician perform a routine inspection / tune up on my AC unit, it was a great experience overall. Punctual, professional, knowledgeable & honest. Will continue to have Rudd maintain my HVAC system.

Monica woodward

1742675879

Jeremy at Rudd was thorough and very knowledgeable. He took the time to explain all the steps that he was taking to locate the source of a possible water leak. Rudd continues to be my plumbing company of choice.

Julia Hartman

1742579955

Matt was great. Very knowledgeable and thorough in evaluating our concern and issue with our unit! We appreciated the honesty and communication was great!

Amy Kosar

1742575760

Rudd is always professional. Their service is top notch!!

David Perry

1742565932

Excellent and prompt service, as usual.

Bob Reid

1742561203

Jesse was excellent. He is a fountain of knowledge regarding ac systems and I would recommend him highly to anyone. Great asset for Rudd

Jeff Schryver

1742502865

Very friendly and professional in accomplishing our needs. Explained our issues and way to resolve our problem extremely well.

Allison Genegrasso

1742412502

Marcus was wonderful. I'm always hesitant on choosing home service providers but this was my best decision. Very patient with my barking dogs, very knowledgeable and explained everything in understandable details. Pricing is up to par and reasonable. I would recommend them to anyone.

Lorraine Shuba

1742406782

Josh did an excellent job explaining our upcoming installation. He was very knowledgeable and great to deal with. We will definitely be using Rudd in the future for plumbing needs!

Rufina Lane

1742336410

Michael was professional, respectful, listened and explained to me what his findings were involving the cracked evaporator coil. Showing a video gave me a better idea of what was going on with it. I appreciate his honesty and I felt comfortable with his presence in my home. Thank you for sending him my way.

Tracee Wideman

1742325879

Alex came out to do service for a neighbor today and I wandered over to discuss services that we need with him. He was an excellent representation of the company, very personable, patient and informed about the services that would best benefit us. He answered all of my questions and absolutely made me feel like I was a valued customer; I can't say enough about this encounter. A+ customer service. We will absolutely schedule our services because of Alex.

Jonathan Strobel

1742320716

Not every problem is the same, but Alex diagnosed the problem in under 10 minutes and had me back up in running in less than 30 minutes! This was expert service and incredibly affordable! I can't recommend this business highly enough!

Tamra Lachicotte

1742301397

Harrison was professional and pleasant. He was very quick to figure out the problem and fix it. Glad I called Rudd plumbing!

Angela Crowe

1742220301

Travis and his coworker were very professional. They explained why our drainage pipes were not working properly and quoted us accordingly. This is our first house buying experience and we’re happy they were able to come assist. Thank you guys.

Aaron Voorhees

1742072978

Jeremy was very clear with details and answered all the questions that I had.

Stacy McTeer

1741972248

Mr Josh hood he is very knowledgeable and friendly. I will be requesting him nixt our Service.

Feller Steven

1741960349

Brandon deserves 10 stars. He was the best technician I've had from Rudd. Very thorough.

Todd Anderson

1741886161

P McShep

1741886095

Rudd techs are so experienced & polite! Last year Rudd saved me $1700 when another company advised unnecessary HVAC work. This year Michael was awesome when he saw water leaking from my tankless water heater and called his office. I am now waiting for this tech to provide the same great service. I have used several HVAC companies and by far Rudd is the only one I use now.
Harrison fixed my problem quickly & reasonably!!

Allie Adams

1741873948

This is our second year on the maintenance plan with Rudd and we’ve been very happy. They are extremely thorough and have kept our HVAC units running great. The staff that has come out for service and the office staff when I’ve called in have always been extremely kind and professional. I would recommend this company for your HVAC needs!

Ed McMunn

1741806156

Jeremy was on time and very professional. He corrected our plumbing problem that was neglected by the previous contractor. He went above and beyond to complete the project.We are very happy with your service.
Ed/Deb McMunn

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