The technicians arrived as scheduled and completed the service on both my air system and hot water tank. I was provided photos of components of my units and a verbal report. Great first impression of this company and its technicians. I would recommend them to others.
Jeremey Lindsey was very thorough in his plumbing inspection of my home. I had a very difficult clog in my septic but he was able to get it out and educate my household on what to do in the future!
We were in a pinch as the weather decided to take a turn for the cold and our heater decided not to work…the house was creeping into the 50’s…with a 4 day old newborn in the house!Rudd was able to get someone to ourHome quickly and we were so pleased with Marcus’ work. He explained everything to us so clearly and answered all of our questions. He was able to go to the warehouse and get the part we needed same day! The company understood how uneasy we were given the fact that it was so cold and we were doing everything we could to keep our little one warmed up - they made getting to us a priority, and we are very thankful. Very happy to have our heat back in order.Would highly recommend this group!
John performed a thorough inspection of the plumbing throughout the house. He brought several items to my attention and gave me several recommendations with estimates. However, he was not pushy about any of the recommendations made. He was very courteous and friendly. I would recommend Rudd for both HVAC and plumbing needs.
Rudd is also so easy to work with! Jayce R was my technician today. He was prompt, efficient, courteous, detailed the plan of action in a way I completely understood, discussed cost, and kept me updated throughout. The repairs when smoothly and I am happy to have utilized their services.
Danny came to our home in Sangaree and efficiently replaced our 50 gallon water heater. He also explained that our old heater was not up to current building code and explained to me why and how he would correct the situation and he did.He is a very polite and efficient worker that takes pride in his work and manners in his dealing with us. We look forward to working with Rudd and him, in the future with our membership package!
Ola found the problem quickly and then took the time to explain how he could simplify the thermostat. He them customized it to my specifications and explained how to override & make adjustments if necessary.
Marcus McPherson checked out our heating system found the problem fixed it in minimal time. His expertise and extremely polite personna makes his presence in our home a very pleasant experience
Today was the 2nd time I have used Rudd for a problem at my house. I used them last summer for a plumbing problem and they were great. In fact, I was so pleased with the level of service that I recommended them to my sister-in/law (James Island) when she had an HVAC problem. Her technician was Marcus and she could not say enough good things about him.Today was my turn with an HVAC problem. I called around mid-morning and figured there might be some difficulty getting someone to come out as I was sure the cold weather had the heating/cooling people booked up. Turned out I was wrong. I called around 11am and there was a repair person at my house by 2pm. The technician they sent was Jessie Roberts and what a godsend he turned out to be. He patiently listened to my explanation of what my unit had been doing. He explained what he thought the problem might be in terms I could understand. Then he went to work on the unit. In no time flat he identified the capacitor as the issue. He even showed me the capacitor and put his voltage testers on them so I could see the readings. I authorized him to replace the capacitor - which he did on the spot. The whole thing took less than 1 hour.Jessie Roberts was an absolute delight and is a great representative of this company. He has 28 years of HVAC experience and it shows. He was very efficient and very professional. It was obvious he knew his stuff and I had total confidence in what he said. In fact, I was so impressed with his level of expertise and the way he conducted himself that I asked about the Company’s annual maintenance program and then had him sign me up for that as well.So bottom line - I can’t say enough good things about Rudd. They are responsive, their technicians are amazing and their prices are reasonable. They have a ton of 5 star ratings and, based on my experiences with them, they deserve every one of them. I would highly recommend them to anyone needing HVAC or plumbing services.
I love my new hot water heater and garbage disposal! Jeremy was top notch.....on time, experienced, professional, meticulous and went over everything with me. I'll recommend RUDD - and Jeremy - without reservation!👨🔧
Danny’s visit was a blessing today for us in that we not only got our initial issue quickly resolved, but he also enthusiastically gave us information that allowed to go ahead and schedule a bathroom remodel today!! He is conscientious and pleasant…a credit to himself and your company!
John Hefner was able to save the day! The main line to my house was clogged. We were unable to use any sinks, toilets, and showers. He came out the same day and fixed it after working at it for a bit, and he was even willing to check under the house if needed. He checked everything multiple times before leaving and even helped me clean up after. 10/10 recommend!
I scheduled online and was pleasantly surprised when the office called to see if they could come earlier. Jayce was extremely professional and thorough, explaining everything to me about the service performed. He’s thorough investigation of my concern with the fireplace left me assured that we were in no danger of a gas leak. I appreciate that he was able to recommend a fireplace specialist to come look into the unit itself. Love this company!
John Hefner did an exceptional professional job in identifying, explaining and fixing the plumbing problem. First class person doing a first class job.
Jeremy from Rudd Plumbing was fantastic. He showed up on time, addressed all my concerns and gave me options to review on my course of action. He was honest, easy to speak to and efficient. Highly recommend!
Jeremy was professional and very knowledgeable and helpful. He even fixed my front door and my shower door! Very affordable and professional. Great experience.
We could not be happier with both Sean and Ola from Rudd Plumbing, Heating and Air. They were both here yesterday to fulfill our maintenance contract and were very knowledgeable and profesional! b
Alex just finished replacing a malfunctioning thermostat. He troubleshot the problem, installed a temporary thermostat for the system, then returned with one that that took advantage of all of our system's features. Alex was fast & friendly. He made sure all of the featurs worked as advertised while showing me how to operate the new device.Another big plus was the old thermostat was under warranty so the work was covered under our maintenance agreement.Thank you, Alex.
Brandon was thorough and professional. He explained each step of the service checkup and showed us detailed photos of our system. He deserves the highest rating…kudos Rudd!
I’m a huge fan of Jesse for providing his experience and knowledge of our AC units. He takes the time to explain the work being completed as well as ensuring that we are satisfied with Rudd. I will make sure to always use him as my GoTo AC technician for all my future needs
Alex was courteous and knowledgeable. Thank you.Alex continued to diagnose system and determined issue and has ordered needed parts. Great customer service