Alex was stellar, not only helping resolve my issue, but explaining in detail what the real problem was. 5 star customer service from the phone call to the visit. And shout out to Nathan and Erica for running some space heaters over to me to get me through the weekend.
I highly recommend Rudd plumbing. I met with Tommie who was very helpful discussing different options and Seth did a fabulous job removing and replacing a tank water heater with a tankless.
Professional, prompt attentive to detail and knowledgeable about job request and solutions to the problem. Would recommend and use whenever problems arise. Greg
Mike was very pleasant and careful to describe to me everything he found and how it affected my unit. Thankfully he got it back working fine for now. It’s an old unit and I’m looking at all my options and Mike was not at all pushy. Which made me feel he is trustworthy. He represents Rudd Plumbing &Heating in the way I don’t find very often these days. I’m feel confident in having them as my go to. Thanks again.
Jayce was an excellent technician- very personable and helpful. He responded within a day and got the toilet installed as soon as it was available. Highly recommend Rudd Plumbing!
Rudd Plumbing was responsive and timely. Both Shaun and Seth came out to unclog my kitchen sink. Eventhough it took multiple visits they were courteous, professional and completed the job successfully.
Rudd plumbing was very professional, came out diagnosed the problem and then completed the project in the timeframe presented. Highly recommend Jeremy Lindsay for the plumbing project and Dakota Carroll for the HVAC project. I will use Rudd Plumbing again…. 5 Stars
I appreciate Mr Roberts coming in with enthusiasm and great work ethics. He was thorough in explaining the process beforehand and going over the completion after maintenance review. I'm very pleased with the level of service. Thank you for all you do to keep me up and running. I am enjoying my H/AC unit
Had an old HVAC package system and duct work removed and a new package system and new duct work installed. All there techs were great especially Dakota and Tyler, they answered all my annoying questions without hesitation. They informed me on every step and cleaned everything up thoroughly. I also have to give Nathan a big shout-out also because he helped me out tremendously on my decision, due to the fact this is a second home and I was in a different state through the initial steps of the process. Everyone at Rudd is very friendly and professional. Thank you for all your help.
I had an excellent experience with Rudd today. That was due to the technician, Michael, who came to the house. Michael really took the time to check out the entire HVAC system and explaining everything as he went along. At the end he did a recap of what he found, what things I needed to keep an eye on and his recommendations moving forward. Michael was very professional as well as personal. Thanks for everything.
Jayce just left and solved the problem He was very nice and professional Thank you for getting this scheduled so quickly You guys are the best! Have a nice Memorial Day!
My technician was very professional and courteous. He shared everything he was going to do and ensured that I was completely satisfied. I would highly recommend Rudd!
I’ve used Rudd a few times in the past couple years for different plumbing needs. They’ve always been so nice and professional. Most recently, Shaun came out to replace all of our under kitchen sink plumbing. He was prompt, tidy, and professional. He even recommended a more efficient plumbing layout to give us more room under the sink! The office staff was also very kind in every interaction.
Very pleased with the analysis of our plumbing problem that Jayce provided today. He was able to show me video of where the problem was occurring, and his proposal to repair the issue makes perfect sense. Very polite and professional service!
Jeremy Lindsay was awesome! He took his time explaining the problem with the overflow works in my tub and offered me some different options to fix it He could have given me a very expensive solution to a minor problem, but he didn’t. He reset the gasket? And gave me some good advice for when the grandchildren come and visit and play in the tub. I am very grateful.
I called Rudd about a leak that we couldn’t not figure out where it was coming from. Jayce came very professional and polite . He went straight to work and didn’t stop until he found out where the leak was coming from. This is a company that I would highly recommend to anyone for their plumbing repair. Thanks again so much Jayce.
I am glad I called RUDD!!! Shaun (RUDD Plumbing Technician) was absolutely GREAT!!! He was extremely knowledgeable and explained in detail how a tankless water heater works. He also went out of his way to point out tips to prevent future issues. I would recommend RUDD to my family and friends! Thank you Shaun!!!
Jeremy was professional and very knowledgeable and helpful. He even fixed my front door and my shower door! Very affordable and professional. Great experience.
Got a great quote as he listened and understood what I was looking for and needed. Install team was very professional and took great care of my house and got a new system and working like a night and day difference from the previous old system
Brandonprovided Excellent customer service and competency. Great attention to detail and explanation is thorough which I appreciate. Daniel provided A+ service. I would freely recommend to others.